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Blogs Archives - Insurance Journal
The EZLynx Solutions Insurance Agents Love Most
Independent insurance agents are always searching for smarter ways to serve their clients and run their businesses more efficiently. At this year’s Applied Net conference, attendees couldn’t stop raving about the EZLynx® tools they rely on every day. Whether it …
POSTED NOVEMBER 26, 2025 10:00 AM |
AI + Human BPO: The New Model for Insurance Process Automation
In insurance, automation has long been viewed as an “either/or” scenario-either a task is handled by AI, or it’s assigned to a BPO team. That’s no longer the case. Today’s most successful MGAs, carriers, and wholesalers are embracing a hybrid …
POSTED NOVEMBER 26, 2025 10:00 AM |
A Message from Rob Bourne, New General Manager of EZLynx
As we close out 2025, it has been incredible to witness the new ways AI and technology continue to transform and be applied across all aspects of the insurance lifecycle — from client servicing to managing email communications and summarizing …
POSTED NOVEMBER 25, 2025 4:23 PM |
Protecting Drivers and Getting the Truth on Tape – What’s Brewing Podcast (Season 2 | Episode 17)
In this episode of IAT Insurance Group’s What’s Brewing Podcast, IAT Loss Control Specialist Dewayne R. and Claims Analyst Mark H. join host Nicole K. to discuss the growing role of cameras and telematics in trucking. They explore how technology …
POSTED NOVEMBER 23, 2025 10:00 AM |
Designing for Impact: How Evidence-Based Instructional Design Ensures Measurable Learning in Insurance and Risk Education
In corporate education, completion certificates alone do not prove mastery of the curriculum or competency on the job. For risk and insurance professionals, learning outcomes must involve sharper judgment, improved client results, and measurable growth in day-to-day performance, or the …
POSTED NOVEMBER 20, 2025 10:00 AM |
Hurricane Readiness: Protecting Your Property This Season
The 2025 Atlantic hurricane season is shaping up to be one of the most active yet, with up to 25 named storms expected — and the potential for major damage. For businesses in coastal areas, that means higher risks, bigger …
POSTED NOVEMBER 19, 2025 10:00 AM |
Fall into Efficiency This Season with Simplified Commercial Lines Submissions
With fall in full swing, independent insurance agencies are gearing up for one of the busiest—and most festive—times of the year. Between Thanksgiving dinners, holiday planning, and the inevitable year-end rush, it can be challenging to find extra time to …
POSTED NOVEMBER 19, 2025 10:00 AM |
AI Triage for Insurance Submissions: Faster, Smarter Routing
Handling insurance submissions has always been a high-volume, high-friction task-especially for MGAs and wholesalers working across multiple carriers and programs. Submissions come in through email, broker portals, and spreadsheets, often missing key details or documents. Traditional workflows depend on manual …
POSTED NOVEMBER 18, 2025 10:00 AM |
Florida’s Tiawanya S. Wiley Named 2025 National Outstanding CSR of the Year, by The Risk & Insurance Education Alliance
The Risk & Insurance Education Alliance is proud to announce that Tiawanya S. Wiley, AIAM, Customer Experience Manager for Responsive Insurance in Naples, Florida, has been named the 2025 National Outstanding CSR of the Year. Chosen from a distinguished field …
POSTED NOVEMBER 17, 2025 10:00 AM |
Cyber Submissions: Why RQB Is Built for Speed and Compliance
Cyber insurance is high-stakes, form-heavy, and growing fast. But most quoting engines struggle to keep up-too slow, too rigid, or not designed for Cyber’s nuanced questions and appetite shifts. That’s why MGAs and wholesalers are switching to RQB for multi-carrier …
POSTED NOVEMBER 13, 2025 10:00 AM |
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