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Trucordia streamlined insurance workflows to give staff time back
Imagine every email arrives in your inbox with a timer. When tools don’t work together, minutes can be lost on simple requests like updating policy information. Holly Sutherland, agency management coordinator at Trucordia’s Midwest office, said some servicers wrote notes …
POSTED OCTOBER 30, 2026 9:00 AM |
Evaluating Commercial Replacement Cost Estimates: Beyond the Numbers Finale
This is the last in a series of guest posts from our friend Michael Gay. Documentation May Become “Exhibit A” For agents, one of the most important risk management tools is documentation. In my expert witness work, the agency file …
POSTED OCTOBER 28, 2026 1:00 PM |
Why the Operation That Worked at $50M Breaks at $150M
OIP Insurtech frequently comes across a paradox in specialty insurance operations. The book is growing, premiums are rising, and new business is coming in, but margins aren’t improving as they should. The natural response is to look outside the organization, …
POSTED OCTOBER 27, 2026 4:00 AM |
Evaluating Commercial Replacement Cost Estimates: Beyond the Numbers Part 2
This is the second in our series of guest posts from Michael Gay. Check out his bio at the end. The Estimator Is a Tool, Not an Appraiser Commercial replacement cost estimating systems are sophisticated tools. They can consider occupancy, …
POSTED OCTOBER 21, 2026 1:00 PM |
The Last Manual Frontier: Why Claims Automation Stalls at the Supplement
Could there finally be a solution to the nagging claims supplement problem? For years, the property insurance industry has pursued a singular vision: end-to-end, touchless claims. Carriers have poured significant investment into first notice of loss (FNOL), aerial imagery, and …
POSTED OCTOBER 21, 2026 9:00 AM |
How AI is Changing Insurance Document Research
The information insurance professionals need is often already within their organization’s files. The challenge is finding the right details quickly enough to act on them. Answering a coverage question, evaluating a risk or understanding a claim can require searching across …
POSTED OCTOBER 15, 2026 9:00 AM |
Evaluating Commercial Replacement Cost Estimates: Beyond the Numbers Part 1
This is the first in a series of guest posts by Michael Gay. Check out his bio at the end. A commercial building is insured for $3 million. Then it is destroyed by fire and the projected cost to rebuild …
POSTED OCTOBER 14, 2026 1:00 PM |
The Part of the Underwriting Workflow Where a $300,000 Mistake Hides
OIP Insurtech’s teams have been running compliance workflows inside real insurance operations for years. Inspection reviews, policy comparisons, and bind audits across carriers, MGAs, and brokers of all sizes. That work produced a clear view of where these workflows break …
POSTED OCTOBER 09, 2026 9:00 AM |
What Operationally Consistent Client Service Actually Looks Like
Client service in insurance gets talked about primarily in terms of relationships. The producer who knows the client’s business. The account manager who picks up the phone. The team that goes the extra mile when something goes wrong. Those things …
POSTED OCTOBER 02, 2026 9:00 AM |
AI & Futurecasting: Preparing Work, Not Just Workers
Every major technological shift changes work. Artificial intelligence is different primarily in the speed at which it is doing so. Much of the conversation around AI has centered on automation, productivity, and workforce disruption. Those are important discussions, but they …
POSTED OCTOBER 01, 2026 9:00 AM |
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