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Blogs Archives - Insurance Journal
5 Ways to Reduce Operating Costs and Get More Control Over Your Insurance Loss Ratio
It’s no longer just a hypothesis that more and larger natural disasters, along with general inflation and social inflation, are driving up insurers’ claims costs. While underwriters continue to dial in products for today’s emerging risks, claims costs continue to …
POSTED APRIL 08, 2026 9:00 AM |
Risk & Insurance Education Alliance Opens Nominations for Outstanding CSR of the Year 2026
The Risk & Insurance Education Alliance is proud to announce that nominations and applications are now open for the 2026 Outstanding Customer Service Representative of the Year competition—an annual competition focusing on the insurance industry’s most dedicated, impactful, and outstanding …
POSTED APRIL 07, 2026 9:00 AM |
The 4 Vision Pillars of Cotality’s Product Innovation
There’s a big difference between data and intelligence. Data is facts and metrics, waiting for context. Intelligence is always relevant, actionable insight that points you toward impact. Data is the precursor to intelligence. Cotality™ is the vessel that turns property …
POSTED APRIL 06, 2026 9:00 AM |
Level-Up Your Management Skills with the Self-Paced CIC Agency Management Course
The Risk & Insurance Education Alliance is excited to announce the release of its popular Certified Insurance Counselor (CIC) Agency Management course in a self-paced format. Complete this course on your time and at a pace that fits your busy …
POSTED APRIL 02, 2026 9:00 AM |
Insurance Agency Automation 101: How EZLynx Solves Common Workflow Problems
Boosting Productivity The Problem: Endless Admin Work Repetitive admin tasks like follow-ups, document attachments, or renewal management can quickly overwhelm your team. These manual processes, while necessary, distract from retention and exceptional customer experience. The Solution: Automating the Busywork EZLynx …
POSTED MARCH 31, 2026 9:00 AM |
What Insurance Agencies Should Know Before Migrating to a New Agency Management System
Most insurance agencies know when their technology is holding them back. Manual processes creep in. Reporting becomes unreliable. Teams start relying on workarounds just to get through the day. Eventually the conversation turns to the same question: Is it time …
POSTED MARCH 26, 2026 9:00 AM |
Who Owns the Customer? Carrier-Agency-Producer-Client Relationships in 2026
And 5 tech priorities for carriers looking to tighten marginal spend As direct-to-consumer insurance products such as embedded and app-driven signups increase, the insurance industry faces a great debate over who owns a customer relationship. Let’s look at current industry …
POSTED MARCH 26, 2026 9:00 AM |
The New CISR High School Virtual Academy Expands Access and Builds the Future Talent Pipeline
Innovation and retirement waves continue to reshape the insurance workforce, impacting both its size and the skills required to succeed. At the same time, the industry has long recognized the need for a strong, diverse emerging talent pipeline. To meet …
POSTED MARCH 25, 2026 9:00 AM |
3 Use Cases for Bulk Terminations
Through much of the year, of course, terminations are fairly singular. They’re one-offs, only happening when an agent leaves their agency or the industry, if someone commits a crime and loses their license, or when someone dies. Yet, there are …
POSTED MARCH 19, 2026 9:00 AM |
5 Reasons Embedded Payments and Premium Finance Are Becoming Core MGA Infrastructure
The insurance industry continues to evolve, and MGAs, wholesalers, and program administrators are under increasing pressure to move faster, operate more efficiently, and deliver better experiences for agents and insureds. As programs scale, operational tension becomes harder to ignore. That’s …
POSTED MARCH 17, 2026 9:00 AM |
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