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Blogs Archives - Insurance Journal
How AI is Changing Insurance Document Research
The information insurance professionals need is often already within their organization’s files. The challenge is finding the right details quickly enough to act on them. Answering a coverage question, evaluating a risk or understanding a claim can require searching across …
POSTED OCTOBER 15, 2026 9:00 AM |
Evaluating Commercial Replacement Cost Estimates: Beyond the Numbers Part 1
This is the first in a series of guest posts by Michael Gay. Check out his bio at the end. A commercial building is insured for $3 million. Then it is destroyed by fire and the projected cost to rebuild …
POSTED OCTOBER 14, 2026 1:00 PM |
The Part of the Underwriting Workflow Where a $300,000 Mistake Hides
OIP Insurtech’s teams have been running compliance workflows inside real insurance operations for years. Inspection reviews, policy comparisons, and bind audits across carriers, MGAs, and brokers of all sizes. That work produced a clear view of where these workflows break …
POSTED OCTOBER 09, 2026 9:00 AM |
What Operationally Consistent Client Service Actually Looks Like
Client service in insurance gets talked about primarily in terms of relationships. The producer who knows the client’s business. The account manager who picks up the phone. The team that goes the extra mile when something goes wrong. Those things …
POSTED OCTOBER 02, 2026 9:00 AM |
AI & Futurecasting: Preparing Work, Not Just Workers
Every major technological shift changes work. Artificial intelligence is different primarily in the speed at which it is doing so. Much of the conversation around AI has centered on automation, productivity, and workforce disruption. Those are important discussions, but they …
POSTED OCTOBER 01, 2026 9:00 AM |
Turning MGA Growth into Staying Power
The success of MGAs needs little introduction. For the past several years, the MGA story has been one of growth, and that trend appears to be continuing, with Conning reporting the MGA direct written premiums grew 12% from 2024 to …
POSTED OCTOBER 01, 2026 9:00 AM |
How Certificate Automation Changes the Account Manager Workday
Certificate issuance is one of those tasks that looks straightforward from the outside. A client needs a certificate, the account manager produces it, the client receives it. The actual work involved is often considerably more involved than that sequence suggests, …
POSTED SEPTEMBER 24, 2026 9:00 AM |
The Agentic Agency: Changing How Agency Work Gets Done
For all the attention artificial intelligence is getting in insurance, the fundamental value of the independent agency hasn’t changed. Clients still need insurance professionals who understand their risks and coverage needs. They need advice, judgment and relationships they trust. Agencies …
POSTED SEPTEMBER 24, 2026 9:00 AM |
Founder mode for agency owners: Stay hands-on, not the bottleneck
Key Takeaways Founder mode means staying hands-on with what matters, not doing every task yourself. Insurance’s slow, committee-driven culture is exactly where a decisive owner has an edge. Left unchecked, founder mode turns into a single point of failure, and …
POSTED SEPTEMBER 23, 2026 9:00 AM |
Is my insurance agency too small for an agency management system?
Key Takeaways Agency size isn’t the deciding factor for an agency management system, but workload and complexity are. A one-person agency can run on the same all-in-one platform as a 20-person shop, without hiring to support it. Waiting too long …
POSTED SEPTEMBER 21, 2026 9:00 AM |
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